Prices, taxes and customs
All prices are in euros.
All prices include VAT 20%.
If you live outside the EU, you might have to pay customs tax. The amount of tax depends on the legislation of your country and on the total cost of your order. For more information, please contact customs authorities of your country.
We use PayPal as our main payment method.
The receiving party of your order is Mayhem’s company is the PLANETNOIR INDUSTRIES GROUP runned by UNI-ROCKTEAM KFT.
When ordering from the THE TRUE MAYHEM store, your PayPal transaction will show as paid to “PLANETNOIR” on your bank or credit card statement.
PayPal is a secure way of paying us by credit card or other forms of payment. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, the recipient won’t receive sensitive financial information like your credit card or bank account number. This way, you don’t have to worry about paying people you don’t know.
If PayPal doesn’t suit you, please contact us at info[at]thetruemayhem[dot]com
Shipping times and prices
All orders are shipped within 3 (three) working days after we have received your order.
Please note that during holiday seasons such as Christmas, Easter and New Years Eve it might take more days for delivery than usual due to the differing bank holidays in different countries.
You will receive a notification e-mail from our shipping department when your order is shipped, or in case of pre-order products you will receive an order receival confirmation with further data on the expected shipping date of your order.
Shipping costs will be added to your order at checkout after you have chosen your country from the shopping cart drop down menu.
The cost varies depending on your country of residence and the amount of goods ordered. The costs are based on the actual shipping costs to your country added with our packing and service costs.
Currently the prices are:
EU: 9 euros for the first item, plus 5 euros for each following item,
with the exception of hoodies and all 12″ vinyls that raise the first item cost to 15 euros.
Example 1: Shirt + CD (total of 2 items) = 14 euros (9e+5e).
Example 2: two shirts + CD (total of 3 items) = postage and packing 19 euros (9e+5e+5e).
Example 3: shirt + CD + hoodie (total of 3 items) = postage and packing 25 euros (15e+5e+5e).
Rest of the world: 14 euros for the first item, 6 euros for each following item,
with the exception of hoodies and all 12″ vinyls that raise the first item cost to 19 euros.
Example 1: Shirt + CD (total of 2 items) = 20 euros (14e+6e).
Example 2: two shirts + CD (total of 3 items) = postage and packing 26 euros (14e+6e+6e).
Example 3: shirt + CD + hoodie (total of 3 items) = postage and packing 31 euros (19e+6e+6e).
Estimated delivery times:
EU 2-4 working days (mon-fri, not bank holidays) after shipping
Rest of the world 4-7working days (mon-fri, not bank holidays) after shipping
All our products have a 14-day return policy.
If you need to return a product, e-mail us at firstname.lastname@example.org with the following info included to receive instructions on how to proceed:
-what you wish to return or exchange
-reason for returning the product
-state whether you want the product(s) replaced or your money back.
Returns have to be made within 14 days after receiving the product(s) and the products must be intact and unused (including but not limited to the following conditions: the seals and / or shrink wraps must be intact, there must be now signs of wear on garments, there must be no pet hair on shirts).
Outside Hungary we are not responsible for postage charges incurred by exchanging or returning products. In case of returns of a faulty or damaged product we will however pay the postages for sending new items.
When returning items, make sure you ask for a receipt for your return, so that in case your parcel gets lost in the mail, the postal service will take full responsibility. Unfortunately, we can’t take any responsibility for items lost in the mail.
Governing Law and Jurisdiction
When you complete an order through our webshop you agree to follow our store policies.
Contracts between the customer and this web shop shall be governed by the Hungarian law, and all disputes handled at the district court of Budapest, Hungary.
This web shop follows the recommendations of the Hungarian Consumer Authority.
All prices and products are subject to change.
All photos, texts and products on THE TRUE MAYHEM webstore are (c) PLANETNOIR INDUSTRIES GROUP.
About the shop
The shop engine is provided by WooCommerce and WordPress.
All products in THE TRUE MAYHEM store are official, band approved products. The shop is run by people working straight with the band. NO TRADERS, NO DEALERS, NO BULLSHIT, JUST 100% DIEHARD UNDERGROUND CULT!!!
For more information and questions please e-mail our customer service at info[at]thetruemayhem[dot]com