FREE SHIPPING ABOVE 200 EUR!

About Us

Prices, taxes and customs

All prices are in euros.

All prices include VAT 20%.

If you live outside the EU, you might have to pay customs tax. The amount of tax depends on the legislation of your country and on the total cost of your order. For more information, please contact customs authorities of your country.

Payment options

We use PayPal as our main payment method.

The receiving party of your order is Mayhem’s company is the SATURNUS PRODUCTIONS.

When ordering from the THE TRUE MAYHEM store, your PayPal transaction will show as paid to “SATURNUS” on your bank or credit card statement.

PayPal is a secure way of paying us by credit card or other forms of payment. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, the recipient won’t receive sensitive financial information like your credit card or bank account number. This way, you don’t have to worry about paying people you don’t know.

If PayPal doesn’t suit you, please contact us at webshop@thetruemayhem.com

 

Shipping times and prices

All orders are shipped within 3 (three) working days after we have received your order.

Please note that during holiday seasons such as Christmas, Easter and New Years Eve it might take more days for delivery than usual due to the differing bank holidays in different countries.

You will receive a notification e-mail from our shipping department when your order is shipped, or in case of pre-order products you will receive an order confirmation with further data on the expected shipping date of your order.

Shipping costs will be added to your order at checkout after you have chosen your country from the shopping cart drop down menu.

The cost varies depending on your country of residence and the amount of goods ordered. The costs are based on the actual shipping costs to your country added with our packing and service costs.

Currently the prices are:

All over the world:

Weight based shipping with the following conditions:

All the prices in EUROS,all the weights are in Kilograms.

Regular Post:

   
Item Weight
   
T-Shirt,wifebeater 0,200kg
Girlie Shirt 0,200kg
Longsleeve 0,300kg
Hooded Sweater 0,700kg
CD 0,100kg
LP 0,400kg
DLP 0,450kg
DVD 0,150kg
PATCH 0,050kg
   
   
   
   
weight all zones
   
0,5 8
1,0 13
1,5 17
2,0 20

Estimated delivery times:

EU 4-7 working days (Monday – Friday, not bank holidays) after shipping

Rest of the world 7-9working days (Monday – Friday, not bank holidays) after shipping.

If you want to receive your package next day to your doors, we are offering you our priority service through FEDEX:

weight 1 2 3
       
0,5 15 14 17
1,0 19 17 21
1,5 22 19 25
2,0 26 21 30
2,5 29 24 34
3,0 36 25 36
3,5 39 27 39

Our shipping system is setting your country’s shipping zone automatically, but if you want more information about it,please email us to the webshop@thetruemayhem.com .

Returns Policy

All our products have a 14-day return policy.

If you need to return a product, e-mail us at webshop@thetruemayhem.com with the following info included to receive instructions on how to proceed:

-email

-name

-address

-what you wish to return or exchange

-reason for returning the product

-state whether you want the product(s) replaced or your money back.

Returns have to be made within 14 days after receiving the product(s) and the products must be intact and unused (including but not limited to the following conditions: the seals and / or shrink wraps must be intact, there must be now signs of wear on garments, there must be no pet hair on shirts).

Outside Hungary we are not responsible for postage charges incurred by exchanging or returning products. In case of returns of a faulty or damaged product we will however pay the postages for sending new items.

When returning items, make sure you ask for a receipt for your return, so that in case your parcel gets lost in the mail, the postal service will take full responsibility. Unfortunately, we can’t take any responsibility for items lost in the mail.

Governing Law and Jurisdiction

When you complete an order through our web shop you agree to follow our store policies.

Contracts between the customer and this web shop shall be governed by the British law, and all disputes handled at the district court of London, United Kingdom.

This web shop follows the recommendations of the British Consumer Authority.

All prices and products are subject to change.

All photos, texts and products on THE TRUE MAYHEM web store are (c) PLANETNOIR INDUSTRIES GROUP.

About the shop

The shop engine is provided by WooCommerce, setup by DJ Ninth and Driga.

All products in THE TRUE MAYHEM store are official, band approved products. The shop is run by people working straight with the band.NO TRADERS,NO DEALERS,NO BULLSHIT,JUST 100% DIEHARD UNDERGROUND CULT!!!

For more information and questions please e-mail our customer service at webshop@thetruemayhem.com